You should fly into Bangkok Suvarnabhumi (BKK) in Bangkok, Thailand. This is the main international airport in Thailand. Our team will pick you up at the airport and take you across to the Hotel. Your Tour ends in Phuket and the nearest airport to here is Phuket International Airport (HKT) Transport to the airport at the end of the tour is at your own cost however our team can assist you with booking this on ground.

Airport transfers are included in your package. Once you provide us with your flight details, our team will arrange for a driver to meet you at the airport and bring you directly to the accommodation. Return transfer to the airport for your return flight are not included but our team on the ground can help you to organise these.

We recommend arriving at the airport by early afternoon on the start date to allow time for transfers and check-in. If you arrive earlier or later, we’ll still accommodate you, but early afternoon ensures you don’t miss the welcome activities.

Many nationalities can enter visa free for short stays. Requirements change. Please check official guidance for your passport and travel dates.

We recommend bringing lightweight activewear for workouts, swimwear, comfortable casual clothes for downtime, and a good pair of trainers. Don’t forget essentials like sunscreen, insect repellent, and any personal toiletries you prefer.

Towels and basic toiletries are provided at the accommodation. Laundry service is available at an additional cost if needed during your stay.

Most places in Thailand accept credit and debit cards, but it’s useful to carry some Thai Baht (THB) for small purchases, local shops, and tips. ATMs are widely available.

Yes, we strongly recommend having valid travel insurance that covers medical emergencies, trip cancellations, and lost or delayed luggage. This ensures peace of mind throughout your stay and protects you in the event of any unexpected circumstances.

Your insurance should include: Medical care and emergency evacuation Trip cancellation or interruption Lost, stolen, or delayed baggage Coverage for fitness or adventure activities (if applicable)

If your flight is delayed or cancelled, here’s how we recommend handling it: Notify us promptly—we can assist with updated transfer timing or alternative arrival plans. Your airline is responsible for helping you reach Bali (often by rebooking or refund) and must provide meals, refreshment vouchers, and hotel accommodation if delays extend overnight (depending on their policies and jurisdiction) Keep all documentation—boarding passes, receipts, and delay notifications—to file a travel insurance claim for compensation, rebooking fees, or extra accommodation and meals. If your airline does not provide what you need, a comprehensive travel insurance policy can help reimburse you for costs including trip interruptions, accommodation, meals, and missed bookings